The worst experience I had with Psychic Source is that one of their customer service reps hacked my credit card information and was using it to make fraudulent purchases! Shortly after I added money to my PS account, someone began using my card number for Uber rides, to take out payday loans and for a Match.com subscription.
Luckily I contacted my CC issuer in time and had all of those charges removed and a fraud alert put on the acct.
I've since frozen my credit as well. I guess if the premise of any company is to defraud its customer base, that extends to their CS staff as well as their psychics.
Reason of review: criminal activity.
Monetary Loss: $40.
Preferred solution: I want the company to do a full investigation and when the CS staffer who stole my information is discovered, to provide me with their name and address so that I can file criminal charges against them. I've also asked for a full refund by check..